Metalfinderz (Pty) Ltd. – Privacy Policy
Effective Date: 24 February 2024
1. Introduction
Metalfinderz (Pty) Ltd. (“Metalfinderz”, “we”, “us”, or “our”) respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website, mobile application, and other related services (collectively, the “Service”).
2. Information We Collect
We collect the following types of information when you use the Service:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, physical address, and company information.
- Usage Data: This includes information about how you use the Service, such as the pages you visit, the searches you perform, and the features you use.
- Device Information: This includes information about your device, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your activity on the Service.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and operate the Service
- To improve and personalize your experience on the Service
- To communicate with you about the Service
- To send you marketing and promotional emails (with your consent)
- To comply with legal and regulatory requirements
4. Disclosure of Your Information
We may share your information with the following third-party service providers:
- Payment processors to facilitate transactions
- Cloud storage providers to store your data
- Marketing and analytics providers to improve our services
- Law enforcement or other government officials as required by law
We will not sell or rent your personal information to any third party.
5. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain your information longer to comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
6. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.
7. Your Choices
You have the following choices regarding your information:
- You can access and update your personal information through your account settings.
- You can opt out of receiving marketing and promotional emails from us by clicking on the unsubscribe link in any email.
- You can delete your account at any time.
8. Children’s Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. International Users
If you are located outside of South Africa, please be aware that your information may be transferred to and processed in South Africa. By using the Service, you consent to such transfer and processing.
10. Changes to this Privacy Policy
We may change this Privacy Policy at any time by posting the revised Policy on the Service. Your continued use of the Service after such changes will constitute your acceptance of the revised Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us
